Operations Assistance

We help our members with a wide range of issues and concerns all repair businesses encounter. Below we have listed a few major areas we assist with.

Front of the House - Sales training, Up Sales, Ordering

How much money are you leaving on the table by not having properly trained staff?  How well does your "tech" staff interact with customers to benefit the store?  Are they doing  Up Sales with parts & accessories?  Is your team answering r incoming calls effectively?  Are you relying on your techs to be salespeople?   Are they really effective at sales?  If not...We can help!

Back of the House - Tech Networking, Inventory, Parts Management and Recycling

How well does your tech manage RMA's, inventory?  Do they manage recycles?  Are they breaking devices?  How do you get more engagement from your techs?  We can help!

Owner Training - Your Role, Management, Profits

What is your role in the financial and operations success of your operation?  Can you drive more revenue?  How do you squeeze more profits?  We can help!

Marketing - Grass roots, Social Media

In today's digital world, Newspapers and other legacy media is outdated.  Are you capturing market share with natural listings, websites, and social media.  Recently Google initiated some significant changes that impact all Repair Shops.  How can you make sure your capitalizing on all aspects of growing your business?  We can help!

Weekly Webinars - Industry Experts

Every week we will bring on industry experts to speak via webinar or on our PodCast.  These experts will share their experience in all aspects of running a successful Repair Shop.

Remodeling or Opening a New Store?

We have experienced folks to connect you with to help in all aspects of construction and remodeling.  Permitting, do's & dont's, and other ideas to help save you time and money!  We can help!

Become a member today!